VERA

Privacy Policy

Last updated: August 2026

This Privacy Policy describes how VERA ("VERA", "we", "us", or "our") collects, uses, and protects your personal information when you use the VERA mobile application and related services (the "Service"). By using VERA, you agree to the practices described in this policy.

1. Information we collect

1.1 Information you provide

  • Account information: Email address, password (hashed), and authentication metadata.
  • Profile details: Display name, handle, age, date of birth, gender, city, state, country, height, religion, occupation, education, bio, interests, photos, relationship type, relationship status, and lifestyle preferences.
  • Verification data: Phone number, Aadhaar verification status and attestation proof (via Anon Aadhaar zero-knowledge proofs), face enrollment reference (stored privately), and photo confirmation status.
  • Safety information: Safe Meet plans, trusted contact details (name, phone, email), guardian preferences, and escalation alert records.
  • Discovery preferences: Age range, distance, and partner preference filters.

1.2 Information collected automatically

  • Usage data: Discovery actions (likes, passes), match history, conversation metadata, message timestamps, and read receipts.
  • Device and technical data: Device type, operating system version, app version, and approximate location (city/state level, based on profile data).
  • Activity logs: Login timestamps, profile views, and audit trail events for safety and moderation.

VERA does not store raw government ID documents, raw Aadhaar data, or raw liveness video in the app database. Identity verification uses zero-knowledge proofs and provider attestations so that only verification status and minimal revealed fields are retained.

2. How we use your information

  • Create and maintain your account and profile.
  • Verify your identity, age (28+), and eligibility.
  • Show you potential matches and manage discovery.
  • Facilitate conversations, interests, and connections between matched members.
  • Operate Safe Meet safety workflows, including trusted-contact notifications and escalation alerts.
  • Review reports, enforce community safety rules, and prevent fake profiles, harassment, and catfishing.
  • Process subscription payments, manage add-ons, and track referral rewards.
  • Maintain audit logs for security, fraud prevention, and compliance.
  • Provide customer support and respond to privacy, safety, billing, or deletion requests.
  • Improve the Service, develop new features, and analyze usage patterns.

3. Legal basis for processing

We process your personal data based on:

  • Consent: You agree to this Privacy Policy when you create an account.
  • Contract performance: Processing necessary to provide the dating and safety services you requested.
  • Legal obligation: Compliance with applicable laws, including identity verification requirements.
  • Legitimate interest: Fraud prevention, safety, security, and platform integrity.

4. Data sharing

VERA does not sell your personal data. We may share limited data with the following categories of recipients:

  • Identity verification providers: Anon Aadhaar for zero-knowledge identity proofs and Face++ for face comparison (anti-catfishing).
  • Communication providers: SMS and email services for Safe Meet guardian escalation and account notifications.
  • Payment providers: Stripe for subscription and add-on billing, and app-store billing (Google Play / Apple App Store) where applicable.
  • Cloud infrastructure providers: Hosting, database, and file storage services that support app operations.
  • Legal and moderation reviewers: When required for safety investigations, dispute resolution, or compliance with law.
  • Authorities: If compelled by law, court order, or to protect the rights, property, or safety of VERA, our users, or others.

5. Data retention

  • Active accounts: Profile data, conversations, and activity logs are retained while your account is active.
  • Disappearing messages: Messages sent with disappearing mode enabled are automatically deleted after the configured expiry.
  • Deleted accounts: When you delete your account, your profile and profile-linked data are removed. A deletion request record and minimal audit data may be retained for compliance and fraud-prevention purposes.
  • Safety and moderation records: Reports, escalation logs, and related evidence may be retained for up to 24 months after resolution for safety, legal, and audit purposes.
  • Verification attestations: Verification status and provider references are retained while your account is active and for a reasonable period after deletion to prevent re-registration fraud.

6. Data security

VERA employs industry-standard security measures to protect your personal data, including encrypted transmission (TLS/HTTPS), access-controlled infrastructure, and row-level security policies that prevent users from accessing other users' private data. Face enrollment references are stored in private storage and never exposed publicly.

Despite our efforts, no system can guarantee absolute security. In the event of a data breach affecting your rights, we will notify you and relevant authorities as required by applicable law.

7. Sensitive safety data

Safe Meet is a safety aid, not an emergency service or a substitute for calling emergency services. Escalation may notify a trusted contact through the configured provider. Delivery depends on the provider, phone network, and contact details supplied by you. In an emergency, always contact local emergency services directly.

8. Your privacy rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Delete your account and associated data in-app from Account Settings.
  • Restriction: Request that we limit processing of your data.
  • Data portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw consent: Withdraw consent for processing that relies on it, though this may limit Service availability.

To exercise any of these rights, contact us at suggestion.vera@gmail.com.

9. Your controls

  • Edit your profile data at any time from Account Settings.
  • Control profile visibility, hide age/distance/occupation/company, and manage who can contact you.
  • Enable incognito browsing, photo blur, screenshot alerts, and decoy mode.
  • Hide your profile from coworkers, LinkedIn connections, or specific contacts.
  • Report or block any profile at any time.
  • Delete your account and all associated data in-app.

10. Children's privacy

VERA is intended exclusively for adults aged 28 and older. We do not knowingly collect data from anyone under 18. Identity and age verification are mandatory before full access is granted. If you believe a minor has registered, please contact us immediately at suggestion.vera@gmail.com and we will remove the account.

11. International users

VERA is primarily designed for users in India. If you access VERA from outside India, your data may be transferred to and processed in India or other countries where our infrastructure providers operate. By using VERA, you consent to such transfers in accordance with this policy.

12. Third-party links and services

VERA may contain links to third-party websites or integrate with third-party services (such as Google for sign-in, Stripe for payments, and Face++ for face verification). VERA is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.

13. Cookies and similar technologies

VERA uses local storage and similar technologies to maintain your session, remember preferences, and improve the app experience. We do not use advertising cookies or sell data to advertisers.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the app or by email. Continued use of VERA after a change constitutes acceptance of the updated policy.

15. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Email: suggestion.vera@gmail.com
  • Subject: Privacy / Data Protection

We aim to respond to all privacy-related requests within 30 days. For faster resolution of account deletion or data access requests, please use the in-app deletion feature available in Account Settings.